A 99.9% Server Uptime
We have set up our website hosting system using reliable hardware components and significantly customized software. Our administrators have installed a customized version of SELinux on each of our physical machines in order to guarantee maximum security and reliability. We’ve set up several DoS protection units together with highly efficient firewall software to make sure our internal network is unassailable and safe.
All our Linux website hosting services packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you wish to deliver a topflight hosting service, you can barely lean on the default network configuration in a datacenter. We’ve built our own custom internal network to ensure the fastest possible connection speed with the rest of the world.
And because of this, irrespective of which datacenter facilities you opt for: our USA based data center, our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center or our Australia based data center, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your cash on the line, you can’t feel truly secure. This is the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel content with our service or if you want to get a more robust web hosting solution, like a Linux VPS web hosting services or even a Linux dedicated hosting services – you’ll receive your money back in full, with no obscure costs or refund taxes.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive an answer, you’re probably aware of how maddening this can be, especially if your web site is at stake. This is why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be here for you and they’ll answer you within one hour. And the best thing is that their average ticket response time is just twenty minutes!