Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour solution guarantee with all of our Linux website hosting services packages, which means each individual support request you send is going to be reacted to in less than one hour max. Our support staff members have been educated to very fast handle any case and to offer you on time guidance on any problem that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time required. Our crew of specialists will undoubtedly be on the web for you 24x7x365 to respond to all your questions and to take care of any problem you will likely have. You are able to send us a help support ticket from your Web Hosting Control Panel or send us a message any time. Furthermore, on business days, you can easily ring us or work with the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • UHOST’s Control Panel presents a thorough practical knowledge base which is built into all sections. In each section, you will find a Help press button that will load for you a list of step–by–step tutorials on how to work with a selected function or conduct a certain action. Furthermore, we have created tutorial video lessons so as to get a better idea of the Control Panel’s interface.