Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Solution Warranty

  • Our crew of service technicians will do their best to reply to your advice inquiries within up to 1 hour. If, however, the trouble you have come across requires help from the Admin =Department,= we will forward the ticket to the administrator on duty and will submit a note to tell you.

  • Top quality support service
  • Top–class Tech Support Service

  • We provide you with 24x7x365 client help and support by using a lightning fast ticket solution incorporated into your Control Panel. You could e–mail us whenever you want about any of the software packages that come installed in advance on your virtual server, which include the selected OS, the server management panel and our in–house made Web Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • Each section of the Web Hosting Control Panel that is provided free of cost with your VPS offers you an inbuilt knowledge base. You will find a collection of extensive how–to articles and reviews and a number of step by step video courses that illustrate all the common website supervision duties. You can get access to them by clicking on the Help or Video control keys in the upper right corner of each Control Panel section.