1 hour ticket response
We are specialized in offering a rapid and adequate solution to each ticket submitted by a user. Our knowledgeable help desk support team representatives will examine your situation and will offer you the most efficient option. We offer a 1–hour response time guarantee for all tickets. In reality, our average trouble ticket response time has proved to be 20 minutes.
An Outstanding Customer Support Service
Each member of our customer support team has lots of years of experience in the Linux website hosting services sphere and the majority of them have worked for us for at least five years. They are all eager to respond to all your queries in the most proficient way possible.
An Easy–to–Browse Help Center Section
Integrated into the Web Hosting Control Panel is an easy–to–browse Help section, which features different information sources. You can search through a frequently updated knowledgebase offering web hosting account management articles and site administration articles, watch the educational video tutorials or browse our F.A.Q. archive.