Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help Center built into UHOST’s Web Hosting Control Panel offers a collection of help articles and commonly asked questions. Aimed at resolving any common problem that you might possibly run into, they are written by our support team of expert technicians.

  • Top quality support service

  • Tutorial Videos

  • If you want to see how a task is implemented or how an issue is fixed, instead of just reading about it, then have a look at our compilation of step–by–step video tutorials. They cover plenty of different issues and will help you quickly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 customer care service and a one–hour response guarantee. Our professional customer service technicians will be at your disposal day and night to reply to your questions and to rectify any issue that you may chance upon. Simply open a customer support ticket from the Help Center and we will get back to you straight away.