If your web hosting service provider offers live chat support, you can speak to an agent in real-time and learn useful info or get a problem resolved timely. The advantage of using chat compared to calling to talk with a live person is that you need only a computer with world wide web access, so that you won't pay any charges in the event that you are in a different state or country. In addition, it will be a lot quicker to copy and paste info like domains, usernames or error messages in other words details that are sometimes difficult to share with the other side on the telephone. The live chat is also a considerably faster solution to contact the website hosting provider's support crew as compared to using a ticketing system. What's more, in the event that some situation requires some more time to be resolved, you are able to do something different while you wait for assistance on the live chat, therefore you won't waste time - something that is not possible if you are on the telephone.

Live Chat Support in Website Hosting

In addition to the telephone and ticket support, we supply live chat support too. You are able to get in touch with us every day, which includes weekends and holidays, and we can give you more information about the Linux website hosting services that we supply in case you are not among our customers yet, or about general and billing questions when you already have a user profile. Although for solely tech issues you will have to open a trouble ticket to the tech assistance team, as such issues will require additional time to be resolved, you may still get in touch with us on our live chat for some tech info. For instance, we're able to assist you to set up an email address in your e-mail client or troubleshoot numerous problems, saving you lots of time. Even if our phone lines are already off for the day, you can speak to a live person.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support as a part of our services, which means that whenever you have any questions for our Linux semi-dedicated hosting, you will be able to contact our customer support team at any time regardless of whether you have already acquired your account or not. Generally, the chat service is intended for billing, pre-sales and general questions and troubles, yet we're able to assist you with many tech questions as well. We can help you select the best package for your sites if you don't have an account yet, we can reply any billing questions or issues you may have or we can help you with installing your new e-mail address on your computer or smart phone - all the abovementioned will be done promptly because our live chat service is accessible all the time, every single day. Whenever you require support, you can talk to an agent and save a long time.